Maahir is dedicated to safeguard, as per our privacy policy, the privacy of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather from you.

Information regarding what we may collect as data

We may collect the following types of personal information from you:

Our Use of Cookies

Maahir may use cookies to retrieve and store information. Cookies are a piece of text stored in your browser which helps and allow us to identify you on your return to the website or to remember specific information like your display options. Since cookies are neither a virus nor a spyware. By accepting our privacy policy, you hereby authorize the use of cookies by us.

Do Not Track Requests

While Your browser may contain a “do not track” signal or other mechanism that provides You the ability to exercise choice regarding the collection of Personally Identifiable Information or about Your Internet activities over time and across third-party sites or online services, our systems are not set up to accommodate Your browser’s request.

Contact Information: This includes your name, address, email address, and phone number.

Appliance Details: We collect information about the appliances you own, including make, model, serial number, and any relevant service history.

Payment Information: When you engage our services, we may collect payment information such as credit card details or billing address.

Communications: We may keep records of any communications between you and our customer service team, including emails, phone calls, or chat messages.

Website Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on our site. This information is collected using cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We use your information to deliver repair and maintenance services for your appliances.

Communications: We may use your contact information to communicate with you about service appointments, updates, or inquiries.

Billing and Payment: Your payment information is used to process transactions and invoices for the services you request.

Improving Our Services: We analyse customer feedback and usage data to enhance our services and user experience.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following parties:

Service Providers: We may disclose your information to third-party service providers who assist us in providing our services, such as technicians, payment processors, or logistics partners.

Legal Requirements: We may disclose your information when required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security technologies and procedures to safeguard your data.

Your Choices

You have the following choices regarding your personal information:

Access and Update: You can access and update your personal information by contacting us directly.

Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in such communications.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at our given numbers on this website contact us page.